Privacy Policy

Newhaven Street Market website is owned by Newhaven Street Market, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Newhaven Street Market, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Newhaven Street Market website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Newhaven Street Market, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via simon@newhavenstreetmarket.co.uk.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to simon@newhavenstreetmarket.co.uk.

Market Traders Information Retention and Data Protection Policy

Purpose:

This policy sets out how trader information is collected, stored, used, retained, and protected by the market management team. The aim is to ensure compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Scope:

This policy applies to all trader records held in paper or electronic format, including temporary, permanent, casual, and seasonal traders.

Information Collected:

The following information may be collected from traders:

• Full name

• Business/trading name

• Home and business address

• Telephone number

• Email address

• Vehicle registration details

• Public liability insurance details

• Food hygiene certificates (where applicable)

• Risk assessments and licences

• Payment and invoicing records

• Emergency contact details

Only information necessary for market administration and legal compliance will be collected.

Purpose of Holding Information:

Trader information will only be used for legitimate business purposes, including:

• Stall allocation and market management

• Communication regarding market operations

• Health and safety compliance

• Insurance and licensing checks

• Financial administration and invoicing

• Emergency contact purposes

• Legal or regulatory requirements

Information will not be used for unrelated purposes without consent.

Storage and Security:

• Electronic records will be stored securely with password protection and restricted access.

• Paper records will be kept in locked cabinets or secure offices.

• Access to trader information will only be given to authorised personnel.

• Reasonable measures will be taken to prevent unauthorised access, loss, misuse, or disclosure.

Data Sharing:

Trader information will not be shared with third parties unless:

• Required by law

• Necessary for insurance, health and safety, or licensing purposes

• Consent has been obtained from the trader

Any third-party handling data must also comply with data protection requirements.

Retention Period:

Trader records will only be kept for as long as necessary:

• Active trader records: retained during the trading relationship

• Former trader records: normally retained for up to 6 years after the end of trading activities for legal and financial purposes

• Records no longer required will be securely destroyed or permanently deleted

Trader Rights:

Traders have the right to:

• Request access to their personal information

• Request correction of inaccurate information

• Request deletion of information where appropriate

• Object to certain uses of their data

• Lodge a complaint with the relevant supervisory authority

Requests should be made in writing to market management.

Responsibility:

Market management is responsible for ensuring compliance with this policy and maintaining appropriate data protection procedures.

All staff handling trader information must follow this policy and maintain confidentiality.

Policy Review:

This policy will be reviewed regularly and updated where necessary to reflect legal, operational, or regulatory changes.